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Help, answers & support

If something isn’t behaving the way you expect — or you’ve hit a word you don’t recognise — this is the place to start.

  1. Search. The box at the top of every page (Ctrl + K) covers the whole guide.
  2. FAQ. The questions we’re asked most, for customers and tradespeople.
  3. Glossary. Plain-English definitions of the terms used in the app.
  4. Contact support. Still stuck, or spotted a bug? Tell us.